Question 1

What size puzzles fit?

Accepted Answer

Choose the Standard board for puzzles up to 1,500 pieces or the Large board for puzzles up to 2,000 pieces. Both have raised edges that keep the pieces from sliding.

Question 2

What are the dimensions and weight?

Accepted Answer

Roughly the footprint of a large tray. It sits comfortably on a coffee or side table. With the cover slid on it lifts flat with two hands — onto a bed, a dresser or the floor — and nothing moves.

Question 3

What exactly is included?

Accepted Answer

The rotating board with its solid wood top and raised edges, the clear cover, four sorting drawers, the fold-out tilt stand, the detachable turntable, a magnifier, a felt mat, the carry handle and a user manual. A puzzle is not included — the board is the workspace you do your own puzzles on.

Question 4

How much is shipping?

Accepted Answer

Free shipping to the US on every order — no minimum. Everywhere else your exact cost shows at checkout before you pay — nothing is added afterwards.

Question 5

How quickly will it ship?

Accepted Answer

Free shipping to the US on every order — no minimum. Your arrival date shows at the top of this page and at checkout, and it is tracked. We email you the moment it ships.

Question 6

Do you ship outside the United States?

Accepted Answer

Yes. Everything ships from our US warehouse, and the exact delivery cost and arrival date for your country show at checkout before you pay.

Question 7

Does it arrive assembled?

Accepted Answer

Yes. It arrives well protected and ready to use — there is nothing to build and no tools needed. The rotating base attaches and detaches whenever you want, and the tilt works either way.

Question 8

Can I move it with a puzzle in progress?

Accepted Answer

Yes. With the cover slid on it lifts flat with two hands — onto a bed, a dresser or the floor — and nothing moves. Keep it level and you will not lose your place.

Question 9

How does the protective cover work?

Accepted Answer

It slides on over the top and shields the puzzle between sittings, so the table can be used for dinner and your progress stays exactly where you left it. It is clear, so you can still see the puzzle underneath.

Question 10

Is the rotating base detachable?

Accepted Answer

Yes — the rotating base lifts off; it isn’t glued in place, so it’s easy to clean and pack away.

Question 11

Can I really leave a puzzle out for weeks?

Accepted Answer

That’s the whole idea. Slide the clear cover on between sittings to keep the dust off, and come back whenever you like — no clock, no rush.

Question 12

What happens if it arrives damaged?

Accepted Answer

We put it right — send us a photo and we’ll replace it. Damage in transit is handled separately from a change of mind, so you are not spending your guarantee on our packaging.

Question 13

How do returns work?

Accepted Answer

The board is covered by a 90-day money-back guarantee. Try it in your own space, and if it isn’t right for you, request a return within 90 days of delivery and we’ll refund you.

Question 14

Is it a good gift?

Accepted Answer

It’s one of the easiest gifts to give a puzzle-lover. It arrives ready to give — and if anything arrives damaged we’ll put it right.

Size	Standard	Large
Board size	35 × 26 in	40 × 29 in
Board weight	12 lbs	18 lbs

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